Service Plans

What are AMC Banking Service Plans?

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SERVICE PLAN 2

SERVICE PLAN 4

Service Plans Comparison

Features

Service Plan Chooser

	Service Plan 1	Service Plan 2	Service Plan 4
	Plus	Enterprise
Free support for 1 user
Extra support users can be purchased
Extended support can be purchased
Escalable support
Free update of service (SAAS)
Free update of server
Hotfix package on demand
Public certificate
Load balance
Fail over
Uptime garanty
Fixed IP
Configurable communication channels
Approvers	Up to 4	Unlimited	Unlimited
Pre-Approvers and approving rules
Security roles
Instances	1	2	4
Dedicated XTL-Service (SAAS)
Access to XTL-Service (XTL-WebPortal)	Limited	Full feature	Full feature
Test environment
Free test accounts
Changeable agreements
Source-Code

	Service Plan 1	Service Plan 2
	Plus	Enterprise
I expect a high uptime but it is not important to me to do payments each day.
It is not important to me to do payments on a specific day.
My user’s are located in the same region. Interruptions may occure and if they do it have no big consequences to my business. If the service is up and running within an hour or even next day it is ok to me.
I do have some specific needs to my setup. F.x. I do have one or more host2host connections with my bank.
I like the SAAS concept but I need the service to be used only by me (exclusive) because of my business needs.
When I’m implementing new banks I need to test the functionality. I can create all the bank accounts that is needed and will not be billed before the actual bank account is in production.
I often change or extending my bank connection and or I need a test environment for my service as well.
I expect my service is monitored and AMC is working on a fix as soon as it is discovered if the service is unavailable.
I expect AMC is working on a fix as soon as I discover that the service is unavailable.
I need to make changes to the AMC-Agreements and contracts and or my entity do have own standard contracts for software vendors.
My user’s are located in the same region. Interruptions may occure but I expect to be informed of the incident and I expect AMC to startup the investigation asap and work on it until the service is fixed.
My transfer amounts is huge and or my number of payments are very huge so I need help from the AMC if something goes wrong. I expect the problem can be solved quickly even if the problem needs a hotfix ASAP.
My user’s are spred all over the world, it must be possible to do payments without any interruptions. Service windows needs to be predictable and informed in advance. The less service windows the better and rather no service windows at all.
My business is financial or of such type that my business is put on hold if my payments can not be executed at all time.

Service Plans

What are AMC Banking Service Plans?

SERVICE PLAN 2

SERVICE PLAN 4

Service Plans Comparison

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