Service Plans
What are AMC Banking Service Plans?
A service plan is the service subscription automatically linked with a specific AMC Banking product. AMC has been delivering banking software since 1994, and in recent years, we have found our products are more and more entangled with the services we deliver in connection with cloud hosted software (SaaS), in contrast to more traditional software. Essentially, AMC has formalized the specific services necessary for AMC to commit to for our customers to enjoy the benefits of our products’ capabilities.
How is it linked?
– The AMC Banking Fundamentals is linked with Service Plan 0.
– The AMC Banking Plus is linked with Service Plan 1.
– The AMC Banking Enterprise is linked with Service Plan 2 or Service Plan 5.
Choose currency:
SERVICE PLAN 0
- First bank account for free
- €50 per additional bank account/month
- Support for one user: Free
- License: Free
SERVICE PLAN 1
- €55 bank account/month
- Service plan fee: Free
- License for NAV or BC: €2.000
- License for AX or FO: €10.000
SERVICE PLAN 2
- €50 bank account/month
- Service plan fee: €1.200/month
- License for NAV or BC: €10.000
- License for AX or FO: €13.000
- License for Other ERP systems: €13.000
To get prices on Service Plan 5, please contact us at info@amcbanking.com
Service commitments
| Service commitments | Service Plan 0 | Service Plan 1 | Service Plan 2 | Service Plan 5 |
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| Normal support |  |
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| Facilitation, updates, and monitoring of servers | |
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| Automated update of bank certificates | |
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| Host-to-host channels | Limited | |
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| Fast-track service desk(azure) | |
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| Dedicated servers | |
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| Critical support Incidents | |
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| Off-hours consultancy | |
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| Improved up-time | |
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| Extended service desk 08-20 CES | |
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| Dedicated manager | |
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| Modifiable source code | |
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