Service Plans
What are AMC Banking Service Plans?
A service plan is the service subscription automatically linked with a specific AMC Banking product. AMC has been delivering banking software since 1994, and in recent years, we have found our products are more and more entangled with the services we deliver in connection with cloud hosted software (SaaS), in contrast to more traditional software. Essentially, AMC has formalized the specific services necessary for AMC to commit to for our customers to enjoy the benefits of our products’ capabilities.
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SERVICE PLAN 1

- €55 bank account/month
- Service plan fee: Free
- License for NAV or BC: €2.000
- License for AX or FO: €10.000
SERVICE PLAN 2

- €50 bank account/month
- Service plan fee: €1.200/month
- License for NAV or BC: €10.000
- License for AX or FO: €13.000
- License for Other ERP systems: €13.000
Service Plans
Functionalities | ![]() |
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XTendLink on Shared Servers | ||||
XTendLink on dedicated Server | ||||
Access to host-to-host channels | Limited | |||
Access to XTendLink | Limited | |||
Number of approvers | Limited | |||
Tailored approver rules | ||||
Security Roles | ||||
Batch import jobs | ||||
Dedicated test environment | ||||
Access to source code | ||||
More powerful servers can be purchased | ||||
Receiver bank account approval work-flow | ||||
User login security rules | ||||
Unlimited lines/transactions in files | Max 200 | |||
Possibility for customized email notifications flow | ||||
Possibility for third-party system integration | ||||
Channel connection servers | ||||
Service commitments | Service Plan 1 | Service Plan 2 | ||
Support/Service Desk | ||||
Automatic priority status in service desk | ||||
Critical Support | ||||
Update of server and XTendLink | ||||
Facilitation of dedicated XTendLink (azure) | ||||
Maintenance of Firewall preferences (Fixed IP) | ||||
Monitoring of Dedicated Server | ||||
Maintenance of encryption keys | ||||
Changeable agreements | ||||
Maintenance of secure host-to-host bank formats | Limited | |||
Back-up / possibility of roll-back. | Limited | |||
Access to AMC’s source code |