There is a limitation on how large files that can be created / imported
If you get this error it is because you are using our classic solution. This solution is limited on the number of rows in statements and payment files.
You are getting the error while you are importing a bank statement:
You can do the following
- Ask your bank or login to web bank and choose a smaller period for the bank account statement.
- If this will be a common problem in the future contact AMC (info@amcbanking.com) for an Enterprise version of the XTendLink service which do not have this limitation.
You are getting the error while you are exporting a payment file:
You can do the following
- Choose fewer vendors and or a smaller period for payments
- If this will be a common problem in the future contact AMC (info@amcbanking.com) for an Enterprise version of the XTendLink service which do not have this limitation.
Do you need some help, you can always raise a support case here